{"id":28806,"date":"2025-11-20T14:03:07","date_gmt":"2025-11-20T13:03:07","guid":{"rendered":"https:\/\/roomiodz.com\/?page_id=28806"},"modified":"2025-11-20T14:21:15","modified_gmt":"2025-11-20T13:21:15","slug":"informations-importantes-pour-nos-clients","status":"publish","type":"page","link":"https:\/\/roomiodz.com\/index.php\/informations-importantes-pour-nos-clients\/","title":{"rendered":"Informations Importantes pour Nos Clients"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28806\" class=\"elementor elementor-28806\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-45b5ee4 e-flex e-con-boxed e-con e-parent\" data-id=\"45b5ee4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-501c10e elementor-widget elementor-widget-spacer\" data-id=\"501c10e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e19d698 e-flex e-con-boxed e-con e-parent\" data-id=\"e19d698\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a49e6d6 elementor-widget elementor-widget-wd_text_block\" data-id=\"a49e6d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h1 data-start=\"193\" data-end=\"242\">\u2705 <strong data-start=\"197\" data-end=\"242\">Informations Importantes pour Nos Clients<\/strong><\/h1><p data-start=\"244\" data-end=\"488\">Bienvenue sur notre boutique !<br data-start=\"274\" data-end=\"277\" \/>Nous mettons un point d\u2019honneur \u00e0 offrir une exp\u00e9rience d\u2019achat <strong data-start=\"341\" data-end=\"383\">s\u00e9curis\u00e9e, transparente et confortable<\/strong> pour tous nos clients.<br data-start=\"406\" data-end=\"409\" \/>Voici les garanties et r\u00e8gles importantes \u00e0 conna\u00eetre avant de passer commande.<\/p><hr data-start=\"490\" data-end=\"493\" \/><h2 data-start=\"495\" data-end=\"539\">\ud83d\ude9a <strong data-start=\"501\" data-end=\"537\">1. Paiement \u00e0 la Livraison (COD)<\/strong><\/h2><p data-start=\"540\" data-end=\"679\">Vous ne payez <strong data-start=\"554\" data-end=\"573\">rien \u00e0 l\u2019avance<\/strong>.<br data-start=\"574\" data-end=\"577\" \/>Le paiement se fait <strong data-start=\"597\" data-end=\"649\">uniquement au moment o\u00f9 vous recevez votre colis<\/strong>, directement avec le livreur.<\/p><hr data-start=\"681\" data-end=\"684\" \/><h2 data-start=\"686\" data-end=\"739\">\ud83d\udce6 <strong data-start=\"692\" data-end=\"737\">2. V\u00e9rification du Produit Avant Paiement<\/strong><\/h2><p data-start=\"740\" data-end=\"820\">Nous vous donnons la possibilit\u00e9 de <strong data-start=\"776\" data-end=\"818\">v\u00e9rifier votre commande avant de payer<\/strong> :<\/p><ul><li data-start=\"824\" data-end=\"859\">Ouvrez le colis devant le livreur<\/li><li data-start=\"860\" data-end=\"898\"><p data-start=\"862\" data-end=\"898\">V\u00e9rifiez <strong data-start=\"871\" data-end=\"896\">la qualit\u00e9 du produit<\/strong><\/p><\/li><li data-start=\"899\" data-end=\"990\"><p data-start=\"901\" data-end=\"990\">Assurez-vous qu\u2019il correspond <strong data-start=\"931\" data-end=\"976\">exactement aux photos et \u00e0 la description<\/strong> de notre site<\/p><\/li><\/ul><hr data-start=\"992\" data-end=\"995\" \/><h2 data-start=\"997\" data-end=\"1062\">\u274c <strong data-start=\"1002\" data-end=\"1060\">3. Vous Pouvez Refuser si le Produit ne Correspond Pas<\/strong><\/h2><p data-start=\"1063\" data-end=\"1078\">Si le produit :<\/p><ul data-start=\"1080\" data-end=\"1201\"><li data-start=\"1080\" data-end=\"1113\"><p data-start=\"1082\" data-end=\"1113\">n\u2019est pas conforme aux photos<\/p><\/li><li data-start=\"1114\" data-end=\"1136\"><p data-start=\"1116\" data-end=\"1136\">pr\u00e9sente un d\u00e9faut<\/p><\/li><li data-start=\"1137\" data-end=\"1176\"><p data-start=\"1139\" data-end=\"1176\">n\u2019est pas la bonne couleur \/ taille<\/p><\/li><li data-start=\"1177\" data-end=\"1201\"><p data-start=\"1179\" data-end=\"1201\">ne vous convient pas<\/p><\/li><\/ul><p data-start=\"1203\" data-end=\"1280\">\u27a1\ufe0f <strong data-start=\"1206\" data-end=\"1261\">Vous avez le droit de refuser la commande sur place<\/strong>, sans aucun frais.<\/p><hr data-start=\"1282\" data-end=\"1285\" \/><h2 data-start=\"1287\" data-end=\"1336\">\u260e\ufe0f <strong data-start=\"1293\" data-end=\"1334\">4. Service Client Toujours Disponible<\/strong><\/h2><p data-start=\"1337\" data-end=\"1417\">En cas de question avant ou apr\u00e8s l\u2019achat, notre \u00e9quipe est l\u00e0 pour vous aider :<\/p><ul data-start=\"1419\" data-end=\"1494\"><li data-start=\"1419\" data-end=\"1440\"><p data-start=\"1421\" data-end=\"1440\">Assistance rapide<\/p><\/li><li data-start=\"1441\" data-end=\"1466\"><p data-start=\"1443\" data-end=\"1466\">R\u00e9ponse personnalis\u00e9e<\/p><\/li><li data-start=\"1467\" data-end=\"1494\"><p data-start=\"1469\" data-end=\"1494\">Conseils avant commande<\/p><\/li><\/ul><hr data-start=\"1496\" data-end=\"1499\" \/><h2 data-start=\"1501\" data-end=\"1529\">\ud83e\udd1d <strong data-start=\"1507\" data-end=\"1527\">Notre Engagement<\/strong><\/h2><p data-start=\"1530\" data-end=\"1605\">Votre satisfaction est notre priorit\u00e9.<br data-start=\"1568\" data-end=\"1571\" \/>C\u2019est pour cela que nous offrons :<\/p><p data-start=\"1607\" data-end=\"1730\">\u2714 Paiement \u00e0 la livraison<br data-start=\"1632\" data-end=\"1635\" \/>\u2714 V\u00e9rification avant paiement<br data-start=\"1664\" data-end=\"1667\" \/>\u2714 Politique de retour simple<br data-start=\"1695\" data-end=\"1698\" \/>\u2714 Service client professionnel<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a8c9cf0 e-flex e-con-boxed e-con e-parent\" data-id=\"a8c9cf0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70d34e4 elementor-widget elementor-widget-wd_button\" data-id=\"70d34e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/roomiodz.com\/index.php\/shop\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tVoir tous les produits\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u2705 Informations Importantes pour Nos Clients Bienvenue sur notre boutique !Nous mettons un point d\u2019honneur \u00e0 offrir une exp\u00e9rience d\u2019achat<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28806","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Informations Importantes pour Nos Clients &#8211; 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